Hertz Car Rental Melbourne Downtown Franklin Street — Car Rental in Melbourne

Reviews of Hertz Car Rental Melbourne Downtown Franklin Street

• Caleb

  Added 2015.12.26

  Received by a lovely lady called Ketty. Very helpful, supportive and went the extra mile to accommodate me and my family. Great job!
• Owen

  Added 2015.08.06

  All in all, everyone I dealt with was courteous and helpful and if I have to rent a car again in Melbourne, this will be the first place I look.
• Steven

  Added 2015.07.13

  When I returned the car the next day I was just under an hour late but the guy who closed out my rental told me he would waive the charge for a whole extra day since I was only an hour late which was very nice of him. (I wouldn't bank on that happening every time.)
• Tyler

  Added 2014.12.03

  Majority of the staff are really good and helpful except for a manager.... shes too rude!
• Chase

  Added 2014.04.21

  Very poor customer service. ..and they provide car which already have dirty smoke smell and when we going to return car they blaiming that have smoke smell and have to pay $150 for steam cleaning. ..so this is how they run business and get paid salary. And also no responsible if by mistake if we forget any items in car like GPS or handsfree...this is what I had an experience and same also reviewed on Facebook page reviews as well...very poor service.
• Dominic

  Added 2014.01.06

  This was one of the easiest and smoothest rental car experiences I have ever had. I waited all of 10 seconds in line when picking up the car. Then I was told that I was getting a free upgrade for a reason which I forget. The woman was very helpful and even provided me with a map of the Great Ocean Road and some tips for driving back.
• Jacob

  Added 2013.06.15

  WORST EFING COMPANY, i have ever delt with in my life. pack of liers very miss leading and they think they own your credit card and take money as the please. Was recommended to use them by uber another pack of scammers save your self the trouble and do not drive for them unless you enjoy making $5 an hour after paying taxes