National Car Rental — Car Rental in Melbourne

Reviews of National Car Rental

• Joshua

  Added 2015.12.18

   I booked a vehicle online by looking at vehicle pics, specification, and boot space, by the time I got the vehicle it was changed from 5 door to 3 door for the same price because somehow the vehicle I booked was available then but not at pick up time.
• Devin

  Added 2015.05.14

   I paid for a GPS and was given one but I had to ask for a replacement because the one I was given was missing the rubber piece that sticks to the windscreen.
• Steven

  Added 2014.11.23

  So possible customers be careful.
• Olivia

  Added 2014.10.09

   I paid for full fuel and returned the vehicle with half tank, yet I was charged for fuel. After couple of email and phone calls the fuel charge was credited back into my account.
• Nicholas

  Added 2014.04.25

   As usual there is pre-authorisation of bond for car rentals, but my bond was charged and taken out of my account. Despite all my effort in proving that bond was deducted from my account, Red spot maintains that bond was not deducted, even after I have provided bank statements certified by the Bank where Bank staff confirmed that bond was charged and deducted instead of being frozen.
• James

  Added 2014.03.10

  Be careful they cheat the prices and even met you inspect the car before starting driving. This was the worst.
• Steven

  Added 2013.11.09

   After 30 pages of email communication with customer service and the Melbourne Airport Manager, I have referred this matter officially to my bank to take action or dispute unauthorised charge of money by Red Spot Rental from my card account.
• Sean

  Added 2013.10.26

  To all those who might wish to hire a rental vehicle from Red Spot Rental or National Car Hire Melbourne Airport, I do not recommend them for following reasons:
• Christian

  Added 2013.07.16

  And this has happened over 3 weeks, and I do not know when it will end or if I will receive my bond money back. I have previously got rentals from Budget, Avis, and Hertz locally and abroad but I have never gone through such an experience.