Flower Travel — Travel Agency in Melbourne

Reviews of Flower Travel

• Ian

  Added 2016.09.13

  Whenever we wanted to ask a question or verify anything, there would be a swift reply from Jenny via email, and occasionally by phone. It was if you were talking to an old friend.
• Sebastian

  Added 2016.06.19

  I have been using Simon as a travel agent for at least the last 5 years. In itself this is unusual for me because in many ways I am a very independent traveller but I have come to respect and trust his advice which is invariably honest and unbiased. Simon knows what he is doing and does it very well.
• Luis

  Added 2016.05.13

  On my return home, there was a welcoming email asking how we enjoyed our trip and had we any photos to share? Big mistake! We have hundreds and hundreds of photos of sunsets, flora and fauna, waterfalls, reefs and extraordinary Aboriginal rock art from millions of years ago.
• Tyler

  Added 2015.11.19

  We booked a holiday to the US for our family of four (two adults, two small children). Very happy with how simple the whole process was. We were going through a really busy time, so their expertise, professionalism and friendliness in getting it all organised was much appreciated.
• Isaac

  Added 2015.08.12

  Jenny loves the Kimberley. We loved the Kimberley and you will too.
• Sophia

  Added 2015.07.07

  Looking forward to using them for our next family adventure.
• Richard

  Added 2015.07.05

  US visa on arrival online process.
• Bryan

  Added 2015.04.17

  Don't forget to contact the experts at Flower Travel to assist with your plans. You won't be sorry you did.
• Robert

  Added 2015.03.27

  Highly recommended.
• Timothy

  Added 2015.02.14

  Even more unusual is that all my business with Simon has been either by phone or email - I have never been to his office and wouldn't have any idea what he looks like! Regardless the service has always been the same - excellent and friendly.
• Thomas

  Added 2015.01.02

  I have read Flower Travel's reviews. Superlatives all true. My old school friend and I (we are now in our seventies!) are so thankful that Jenny Flower sent me an email offering us the chance to experience The Kimberley. Jenny offerered some incentives that were impossible to resist. The Kimberley has been on our "bucket list" so of course we said yes.
• Antonio

  Added 2014.12.25

  Trans Mongolian Express June 2016
• Seth

  Added 2014.12.14

  The Visa assistance was invaluable - didn't have to worry about a thing.
• Aidan

  Added 2014.11.15

  Particularly grateful for their knowledge and advice about the
• Dylan

  Added 2014.10.04

  Professional, very friendly, & extremely Knowledgeable about the Trip with lots of additional information that made preparing for such a big trip across 3 different countries effortless.
• Matthew

  Added 2014.02.11

  We used Flower Travel for a trip on the Tran-Siberian Railway. I have waited a few months before posting this - to be as objective as possible and have no intention on writing a emotionally charged unfair review but the reality is we simply had a bad experience. Quite Frankly the customer service and communication was horrendous. Not only was I accused of speaking inappropriately to team members (despite having phone records from Telstra to contradict this) - the support while overseas was terrible - we were left stranded at the airport with no driver, a screaming 9month old baby and no responses from the emergency contacts we were given. When I relayed this to Simon - he made no response or apology. The trip itself was fantastic but having done it I would highly recommend using "Real Russia" all the people we met on the trip who used this had much better options and flexibility and Flower travel seems to mostly repackage their services with no advantage but far more inflexibility and terrible customer service. From what I can figure if you are 50+ than Flower travel may work for you, they certainly seem knowledgable enough - however if you are under 35 don't waste your time - the staff are more the older/conservative/rigid type who don't seem to know how to service a younger demo-graph.
• Alejandro

  Added 2013.12.15

  Excellent Service from Start to Finish
• Daniel

  Added 2013.09.17

  I couldn't recommend them Highly enough & will certainly be using them again in the Future.
• Emily

  Added 2013.06.14

  From that moment, Jenny Flower and Simon proceeded to organise everything - air fares, hotel accommodations, travel insurance, transfers and of course the awesome 10 nights boat trip on Coral Expedition 1 from Darwin to Broome. She forwarded all the relevant documents by mail in ample time. My friend lives in N.S.W. so Jenny had to duplicate all the documents so we were both kept up to date.